An agent that acts in your systems, not a scripted reply
Most chat AI reads a document and paraphrases it. This one queries your catalog, your orders, your courier and your booking calendar — then does the thing the customer asked for. It cancels the order, moves the delivery, issues the refund, books the slot. Money-moving actions wait for a teammate to approve first.
Connect what it should know
Knowledge base, product catalog, store, courier and calendar — all optional, all additive.
Decide what it may do alone
Lookups run free. Refunds and cancellations are approval-gated by default; you set the threshold.
It works, you watch
Every turn is traced, every escalation is logged, and every answer your team rewrites can be taught back in one click.
12
Actions it can take, not just describe
<2s
Average reply time
0
Card numbers sent to the model
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